ALL SOUL STAIN ORDERS ARE SHIPPED FROM EKATERINBURG, RUSSIAN FEDERATION VIA PRIORITY INTERNATIONAL, RUSSIAN POST OR EMS.
ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL CONFIRMATION OF YOUR SHIPPING DETAILS AND TRACKING NUMBER.
IN THE CASE THAT POST IS UNABLE TO DELIVER A PACKAGE DUE TO AN INCORRECT ADDRESS ENTERED BY THE CUSTOMER, MULTIPLE FAILED ATTEMPTS TO REACH THE CUSTOMER BY PHONE NUMBER (REQUIRED AT PURCHASE) AT POINT OF DELIVERY OR OTHERWISE, TWENTY-EIGHT STUDIO IS NOT RESPONSIBLE FOR PAYMENT OF RETURN SHIPPING COSTS LEVIED BY THE COURIER.

ALL PAYMENTS ARE MADE THROUGH PAYPAL FAST PAYMENT SERVICE. THERE IS ALSO AN OPPORTUNITY TO PAY WITH THE DETAILS OF THE BANK OF ITALY.
YOU CAN MAKE A RETURN WITHIN 7 DAYS AFTER RECEIVING THE PRODUCT. RETURNS ARE NOT ACCEPTED ON ITEMS MADE ACCORDING TO INDIVIDUAL PARAMETERS. YOU MUST PROVIDE THE STORE WITH ALL COMPONENTS OF THE GOODS (packaging, stickers, cards, etc.), labels and tags must be preserved.
WHEN MAKING A RETURN, THE BUYER PAYS FOR SHIPPING TO THE STORE, AFTER THE STORE RECEIVES THE GOODS, YOU CAN OPTION TO SEND THE FUNDS.